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1 Washington Cir NW,Washington, DC 20037(202) 872-1680

Customer Service in 911

OtherCustomer service skills for dispatchers is a critical class for all dispatchers and 9-1-1 personnel. Topics covered include, annoying and difficult callers, words to use for extraordinary customer service, how to defuse anger and officer/dispatcher relations.
Details
Start:
April 16, 2019
End:
April 16, 2019
Where:
Office of Unified Communications 2720 Martin Luther King Junior Avenue Southeast Washington, District of Columbia 20007 United States
Phone:
N/A
Event Type:
Ticket Price:
N/A
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